Help & support
Need help or want to report a problem? Email [support email not set: add NEXT_PUBLIC_SUPPORT_EMAIL]. We usually reply within 2 days.
Common questions
Is any of this real money?
No. Everyone starts with $100,000 in virtual cash. You can't deposit, withdraw or lose real money.
Why didn't my order fill?
Orders fill only while the U.S. stock market is open (9:30 AM–4:00 PM Eastern, Monday–Friday, except holidays). Orders placed outside those hours fill after the next open. Limit orders wait until the price reaches your limit. You can see and cancel open orders on the Trade screen.
Why does a price say "Stale"?
The price data is out of date (for example during a data-provider outage). Trading that stock is paused until fresh prices arrive.
How do I join my club?
Ask your club admin for the 6-character invite code, then go to Club → Join with an invite code.
How do I report a post or block someone?
Tap the ••• menu on any club post or comment and choose Report or Block. Club admins review reports in Admin tools.
How do I delete my account?
Profile → Delete account. Type DELETE to confirm. This permanently removes your data.
How do I reset my portfolio?
Profile → Reset portfolio to $100,000. Note: this withdraws you from any running club competition.